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Wade Rusk is Chief Executive Officer and Co-Founder of Penguin Air, Plumbing & Electrical. Rusk started his professional career as a refrigeration mechanic in the Marine Corps. After his time serving our country, he founded Rusk Refrigeration which he eventually sold his company and ventured into real estate and also tax services. It was during this time he realized he passion for entrepreneurship and the HVAC services industry. Going back to his roots allowed Rusk to meet his future business partner and Penguin co-founder William Hallett. Rusk’s business savvy merged with Hallett’s passion for sales to form Penguin Air. Their pursuit for top talent, focus on customer service, and competitive spirt continues to inspire and develop the Penguin Air, Plumbing & Electrical Brand. Rusk’s driving focus is Customer Experience and building relationships with customers and reliability to consumers is a cornerstone to his overall vision for company growth.

William (Will) Hallett is Co-founder of Penguin. Hallett began his HVAC industry with a summer job while attending school at Arizona State University. Working in sales as a Comfort Advisor in sales was natural. Hallett’s belief that “Success is Never Final” is fundamental to his personal accomplishments. Throughout his career Hallett has managed teams across different home service companies in the Phoenix Valley. His passion for continued progression, training, and innovation set Hallett apart as a leader who embodies his beliefs of growth and making an impact on those around him. Upon meeting Wade, the two decided to chase the dream and form Penguin Air. Hallett’s commitment to improving work environments, family life quality, and stronger contributions to the local community impact the workforce at Penguin. This mentality led the rapid growth of Penguin to a multi-million-dollar company within two years of its inception.

Core Values
Create Accountability Relationships Enjoyment
Mission Statement:

To ensure all customers and team members WIN every day.

Vision Statement:

To create the largest and most reputable home service company.

Discover the Penguin Difference
24/7 Emergency Service

Our support hot line is available 24 hours a day, 7 days a week.

100% Satisfaction Guarantee

Win with Penguin or your service is free.

Upfront Pricing

We offer upfront pricing. We never charge by the hour, only by the job.

Lifetime Warranties

We offer lifetime parts warranties on select, high-efficiency systems.

Locally Owned & Operated

We take great pride in being locally owned & operated. We provide the most experienced service in the Arizona area, guaranteed.

One Stop Shop

We offer heating, cooling, plumbing & electrical services. Let Penguin be your one stop shop for home services.

Discover the Penguin Difference
24/7 Emergency Service

Our support hot line is available 24 hours a day, 7 days a week.

100% Satisfaction Guarantee

Win with Penguin or your service is free.

Upfront Pricing

We offer upfront pricing. We never charge by the hour, only by the job.

Lifetime Warranties

We offer lifetime parts warranties on select, high-efficiency systems.

Locally Owned & Operated

We take great pride in being locally owned & operated. We provide the most experienced service in the Arizona area, guaranteed.

One Stop Shop

We offer heating, cooling, plumbing & electrical services. Let Penguin be your one stop shop for home services.

Penguin Cares

Penguin Cares is an on-going program where we partner with local charities and relief efforts. Since we began this program in 2012, it has expanded to partnerships with the Phoenix Children’s Hospital, the Arizona Humane Society, Channel 3, Arizona Surprise Squad, and more. We are currently bringing awareness to Vehicular Heatstroke in partnership with the Phoenix Children’s Hospital. Never leave a child or pet alone in a parked car. A vehicle’s interior can heat up 20 degrees in 10 minutes. Even when the outside temperature is in the 60s, a parked vehicle can heat up above 110 degrees.

We have a special place in our heart for Veterans, Senior Citizens, and our Youth within the community.

Energy Star
Torch Awards for Ethics
SRP Certified Contractor
APS Qualified Contractor
BBB
Google Local Serivces