Penguin Pros Podcast

Tune in as co-owners Will & Wade chat with members of the Penguin team. Hear stories of the trade and home maintenance advice that can help keep your Phoenix-area HVAC, plumbing, and electrical systems in top condition—all while helping you save!

Episode 21:

Penguin Pro Matt Carlberg

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Wade, Will, And Louie chat with Penguin Pro Matt Carlberg about his history and the upcoming busy plumbing season. Thanks for listening! If you liked this episode please like and subscribe.

Episode 20:

Penguin Pro Tonya Pinnt

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will and Jay chat with our Penguin Pro Tonya Pinnt as she embarks on the next phase of her journey with Penguin Air.

Thanks for listening! If you liked this episode please like and subscribe.

Episode 19:

Penguin Pro Nathan White

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Wade and Will chat with our Penguin Pro Nathan White about the his story of how he got into the industry and how the humidity affects our cooling systems.

Thanks for listening! If you liked this episode please like and subscribe.

Episode 18:

Supply Chain Update

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will and Jay chat with our Logistics Coordinator Robert Hallett about the current status of the industry supply chain. Thanks for listening! If you liked this episode please like and subscribe.

Episode 17:

Penguin Pro Michael Rios

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will, Wade and Jay chat with our HVAC Service Tech and Penguin Pro Michael Rios about how he got into the industry, his path to success, and where he wants to go as a Penguin Pro. Thanks for listening! If you liked this episode please like and subscribe.

Episode 16:

Electrical Upgrades for Comfort and Convenience

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will brings back GM Jay Kline and plumbing manager Louie Macias to discuss options for sewer replacement for your home. Louie talks about options for sewer lining or pipe bursting instead of having to dig up your entire home or yard saving you time and money. Thanks for listening! If you liked this episode please like and subscribe.

Episode 15:

Sewer Replacement Options

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will brings back GM Jay Kline and plumbing manager Louie Macias to discuss options for sewer replacement for your home. Louie talks about options for sewer lining or pipe bursting instead of having to dig up your entire home or yard saving you time and money. Thanks for listening! If you liked this episode please like and subscribe

Episode 14:

Interview with Rob Thomasson of Goodman

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will, Wade, and General Manager Jay Kline hang out with Rob Thomasson of Goodman Manufacturing. The Pros chat about Rob’s history in the Air Conditioning industry. Rob tells us about Goodman manufacturing in the US and what challenges the HVAC manufacturing industry is facing due to COVID-19. They also the future of AC in the US and how Goodman is working to increase sustainability. Thanks for listening! If you liked this episode please like and subscribe.

Episode 13:

The Penguin Customer Experience

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will and Wade discuss the Penguin Customer Experience with Floor Manager Jen Reeder and Customer Service Manager Tonya Pinnt. The Pros chat about what happens behind the scenes at Penguin with our amazing customer service and dispatch teams. The Penguin goal is to make sure our team and our customers are winning every day and this is the team that makes it happen! Thanks for listening! If you liked this episode please like and subscribe.

Episode 12 :

Plumbing Upgrades

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will and Wade chat with the management team, GM Jay Kline, and plumbing manager Louie Macias. The Pros discuss kitchen and bathroom remodels. The Pros talk about simple plumbing upgrades to make your home look great! (With a few giggles along the way). Thanks for listening! If you liked this episode please like and subscribe.

Episode 11:

Nexstar’s Julian Scadden

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this very special episode, Will, Wade, and Jay interview Julian Scadden, President-CEO of the Nexstar Network. As a member-owned organization, Nexstar provides business networking opportunities through training classes and leadership events for businesses in the home service industry. The Pros talk with Julian about the history of Nexstar, the power of mentorship, and how the power of mission-based businesses. Thanks for listening! If you liked this episode please like and subscribe.

Episode 10:

Tankless Water Heaters

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Jay Kline and plumbing manager Louie Macias are back to talk Tankless Water Hears with Will and Wade. The Pros discuss the benefits of a tankless system and answer questions about instant hot water! Thanks for listening! If you liked this episode please like and subscribe.

Episode 9:

Indoor Air Quality

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, the Pros Interview Randy Mansfield of The Jones Company and GM Jay Kline about Indoor Air Quality Products. The Pros talk about air contaminates in the home including gases, particulates like dust, and germs like COVID-19. Thanks for listening! If you liked this episode please like and subscribe.

Episode 8:

HVAC Efficiency

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, GM Jay Kline and Air Conditioning Pro Jimmy Brown talk HVAC Efficiency. The Pros talk about how homeowners can be energy efficient, even in the hottest months of summer. They answer questions like, “What is the best temperature should I set my AC to?” and “Are thermostat sensors worth the hype?” Thanks for listening! If you liked this episode please like and subscribe.

Episode 7:

Water Quality

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will and Wade bring back GM Jay Kline and plumbing manager Louie Macias to discuss water quality. The Pros talk about water treatment such as reverse osmosis, whole-home water softeners, and filtration. They answer questions like, “How much chlorine is my water?” and “How much money can a water softener save me in wear and tear?” Thanks for listening! If you liked this episode please like and subscribe.

Episode 6:

Electrical

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! Will and Wade interview GM Jay Kline and Barry Bridge, the Penguin Electrical Field Supervisor. In this episode the Pros breakdown electrical basics. They answer questions like, “how does electricity get to your house?” and “what does an electrical safety check include?” Thanks for listening! If you liked this episode please like and subscribe.

Episode 5:

HVAC/ Air Conditioning Replacement Part 2

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! Will and Wade continue their interview with Penguin Pro Jeff Fry and Jay Kline about Air Conditioning replacement. The pros talk about the Air Conditioning sales process and how to make sure you are getting a high-quality HVAC installation. Thanks for listening! If you liked this episode please like and subscribe.

Episode 4:

HVAC/ Air Conditioning Replacement

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! Will and Wade interview Penguin Pro Jeff Fry about Air Conditioning replacement. They answer questions like “When is it time for to replace my AC?” and discuss how to hire a quality air conditioning company.

Thanks for listening! If you liked this episode please like and subscribe.

Episode 3:

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode, Will and Wade talk plumbing! They guys interview Plumbing Manager Louie Macias and General Manager Jay Kline about what to do if there is a clogged drain in your home. The Pros explain how plumbers clear drains and how to prevent drain clogs before they happen. Thanks for listening.

Episode 2:

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode co-owners, Will & Wade interview two Penguin Pros, Jimmy Browne and Jay Kline. The pros discuss their experience in the air conditioning industry and offer advice on AC maintenance for homeowners. They answer like, “Why do I need AC routine maintenance?” Thanks for listening!

Episode 1:

Penguin Air, Plumbing & Electrical presents the Penguin Pros Podcast! In this episode co-owners, Will & Wade reminisce about the first ten years of serving homeowners in the Phoenix Valley. The guys discuss their background in-home service and how their friendship inspired their business journey. They celebrate the first 10 years and talk about how quality customer service and outstanding team culture will fuel the next decade.

Thanks for listening! If you liked this episode please like and subscribe.